Returns & Exchanges
At SRK Innovation, we stand behind the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all accessories and proof of purchase included.
Initiate Request
Log into your account or visit our support portal to submit a return request using your order number and email address.
Package Your Item
Securely pack the electronic device in its original box, ensuring all cables, manuals, and warranty cards are included to avoid restocking fees.
Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing