Frequently Asked Questions
Your guide to shopping the latest in electronics and technology.
What kind of warranty comes with my electronics?
All products from SRK Innovation come with a standard 1-year manufacturer warranty covering defects in materials and workmanship, unless otherwise specified on the product page.
How long does shipping take for my order?
We typically process orders within 24-48 hours. Standard shipping usually takes 3 to 7 business days depending on your location, and tracking details are provided via email once dispatched.
What is your return policy for faulty gadgets?
We offer a 15-day return policy for any electronic items that arrive dead on arrival (DOA) or with technical malfunctions. Items must be returned in their original packaging with all accessories included.
Are the products on SRK Innovation genuine and certified?
Yes, we only source products from authorized distributors and reputable brands. Every item is 100% authentic and complies with international safety and quality standards.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure bank transfers. Our checkout process is encrypted to ensure your financial data remains protected.
Do you offer technical support for product setup?
Absolutely. Our dedicated technical team is available via email or live chat to assist you with the initial configuration and troubleshooting of any device purchased from our store.